Privacy Policy

Laub Holding Sdn Bhd (My Secret Garden) is committed to protecting your privacy. When My Secret Garden acquires any information about you during your usage of this site; how and when we use that information is covered in this privacy policy.


There may be links on this website that lead to sites other than mysecretgarden.com.my.  This Privacy Policy does not apply to any of these other sites. By using this site, you accept our privacy policy. You are not authorised to use this site if you do not agree with our Privacy Policy.

INFORMATION  COLLECTED

When you subscribe to mysecretgarden.com.my (Site) either by joining our mailing list or purchasing a product or subscription, we may collect personal information that include but is not limited to your name, email address, delivery address, telephone numbers and relevant company information (if applicable). This information is used:

1 to communicate with you;

2 to provide products and services to you;

3 to process and fulfill your purchases, contest entry, and/or refunds;

4 to respond to your inquiries and complaints;

5 to keep you updated and informed about our products, services, offers/promotions and events and from our selected third party partners which may be of interest to you from time to time by SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channel;

6 to process and analyse your Personal Data either individually or collectively with other individuals;

7 to share any of your Personal Data with a third party necessary for the purpose of fulfilling your purchase/order/inquiry/complaint, for example, the payment gateway provider, delivery provider;

8 to maintain and improve customer relationship;

9 to maintain and update internal record keeping;

10 for registration for a user account with Laub Holding Sdn Bhd;

11 for internal administrative purposes;

12 for audit and risk management purposes (if any);

13 for detecting, investigating and preventing fraudulent, prohibited or illegal activities;

14 for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to Laub Holding Sdn Bhd;

15 to enforce or defend Laub Holding Sdn Bhd’s rights and your rights under, and to comply with, Laub Holding Sdn Bhd’s obligations under the applicable laws, legislation, and regulations; and/or

16 for other purposes required to operate and maintain Laub Holding Sdn Bhd’s business.


All payment data is stored via our payment gateway partner Molpay and/or PayPal and their privacy policy may be found at Molpays and PayPal’s website respectively.

Mysecretgarden.com.my does not and will not ever sell, rent or share your personal information, including your e-mail address, to any third parties for any purposes without your expressed permission.

Your transaction data will be available to some extent in your account page after you have logged-in. You create this in acknowledgment of this privacy policy. You must protect your own password as My Secret Garden will not be liable for any unauthorised use of our website.

The My Secret Garden website automatically gathers information about the use of the Site. This data is used to improve your experience and flow through the Site. This includes the use of cookies and other technologies.

 

HOW WE USE YOUR INFORMATION

Any information gathered on this Site is used to improve your experience with My Secret Garden or to fulfill your order. We will not share, sell or reveal your information unless it is already described in this Privacy Policy or required by law.

Reputable and trusted third party vendors may be permitted to access your data in order to carry out their service of maintenance, hosting or upgrading to the Site or other services that we may require from time-to-time. We use a reputable courier company whom will be given access to your mailing information in order to deliver the products to you as fulfillment of your order.

We reserve the rights to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

If you provide feedback or use any of the forms on the Site, the information you have submitted will only be used to fulfill your request.

Anything you submit on our Site or any of our social media properties such as Facebook, Pinterest, and Twitter will be displayed publicly.

 

PRIVACY POLICY CHANGES

Any changes to the Privacy Policy will be posted here so that you have immediate access to the updates. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

If you have any questions about this Privacy Policy, please use the form on our contact us page.

Laub Holding Sdn Bhd

Chat with Bryan